travelling-blogger

comments

Coleen Rooney has claimed her designer luggage was 'ransacked' after arriving two days late in Las Vegas from Heathrow, as British Airways admits thousands of passengers have been caught up in baggage chaos. 

The 28-year-old wife of England striker Wayne Rooney flew with BA to Sin City on Saturday for a family holiday.

But after her luggage arrived two days late, she tweeted: 'Feel sick..... just received my 4 cases 2 days late from BA Heathrow to Las Vegas. Opened them all and they have been completely ransacked.'

Mrs Rooney is not the only passenger out of Heathrow to experience problems with baggage over the last week.

A fault with the system in Terminal Five means thousands of bags have been left grounded while their owners continued to their destinations.

Annoyed: Coleen Rooney has taken to Twitter claiming her luggage was 'ransacked'

Poolside: Coleen Rooney still managed to find a bikini to wear despite her luggage drama

VIP: The Manchester United striker and his beau were seen partying with a group of friends

Euan Fordyce, a spokesman for British Airways, told Yahoo Travel that the baggage has not been 'lost' it merely 'missed it's flight.'

He said: 'I do not have a total figure, but it has been in the thousands, as the problem happened across a number of days.'

The problem hit the airport on Thursday when a computer glitch caused the conveyor belts that loads bags onto planes to shut down.

Baggage handlers tried to put the cases onto the aircraft manually but were unable to keep pace with the flight schedule, meaning many left without being fully loaded.

Heathrow declined to comment on Mrs Rooney's situation.

British Airways said they have contacted Mrs Rooney to begin an investigation into the incident.

She faced a string of sarcastic comments from some of her followers who commented that she could perhaps afford to replace the items.

However, she angrily replied that it is not about the money, tweeting: 'And you can stick all the sarcastic comments about money. It's not all about money it's about people going through my personal stuff and taking stuff that I need for my holiday'.

She has also received messages of support from fans, retweeting a post from one, who wrote: 'That is disgraceful, complete invasion of your privacy!! You're a paying customer so should be treated the same as any other.'

Heavy load: The Rooneys brought a large number of bags with them - but they went missing at Heathrow

She responded fiercely to criticism on Twitter, posting: 'It's not all about money it's about people going through my personal stuff and taking stuff that I need for my holiday'

Missing: Despite arriving with a large selection of suitcases, Coleen tweeted that not all of them made it

Angry: Coleen took to Twitter to complain about the state of her luggage

A fault with the system in Terminal Five means thousands of bags have been left grounded while their owners continued to their destinations

The problem hit the airport on Thursday when a computer glitch caused the conveyor belts that loads bags onto planes to shut down

The couple are staying at the luxurious Encore Beach Club while the footballer enjoys a break before heading back to training with Manchester United.

Rooney was heavily criticised for his performances at the World Cup in Brazil but at least managed to assist in both of the goals England achieved at the tournament.

It is set to be another big season for the striker as he starts to work under Manchester United's new manager, Louis van Gaal.

BA told MailOnline: 'We are very sorry. We are contacting Mrs Rooney to apologise and have begun a full investigation.'

Despite her woes, Coleen has been seen showcasing her svelte figure in a classic black bikini by the pool.

While she accessorised with a delicate necklace and tortoiseshell sunglasses.

The mother-of-two seemed to constantly have a drink in hand as the group topped up their tans in the glorious sunshine.